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SSC Annual Report 1999R~c~"~D FEB 1 0 2000 ~I'I'Y OF MERIDIAN Sanitary Services Inc. 1999 Annual Report to the City of Meridian Prepared For: Mayor Robert D. Corrie Councilman Keith Bird, Chairman Councilperson Cherie McCandliss Councilperson Tammy DeWeerd Councilman Ronald Anderson Introduction Sanitary Services implemented a number of new programs and worked closely with city staff on a number of issues in 1999. In this annual report we will discuss the progress made in 1999 as well as present some ideas as to new programs and initiatives in 2000. This report is organized by the type of collection system; residential collection, commercial collection, roll off services, recycling services. Each section includes a discussion of the past year and proposed changes in the upcoming year. We also discuss employee issues and community involvement issues. The bar graph to the right shows the total waste generation in the city in 1998 and 1999 in pounds. In 1998 there was approximately 72 million pounds of waste generated and in 1999 there was in excess of 100 million pounds generated. This is a 41 % increase in waste generation. The increase is principally due to increased construction activity and commercial development within the city. Total Waste Generation 120000000 .: 100000000 ::. ~~~a~ay ~ ~~o ~ ~ a 80000000 ~ -< < ~ ,~~-~% ~ ' I ' sooooo00 a° 40000000 ~~ zooooo00 ~ ~<~ ; o 1998 1999 Year Residential Refuse Collection Services Sanitary Services provides unlimited, weekly solid waste collection to the residents of the City of Meridian. At the end of 1998 there were approximately 10,000 residential accounts and at the end of 1999 there were 10,817 residential accounts, an 8% increase for the year. The number of homes serviced at the end of 1998 is an estimate since there was no way to obtain an accurate value from the City's billing system. With the advent of the new billing system implemented -2- by the City, we will be able to more accurately determine the number of homes serviced. The rate structure for unlimited weekly collection remained $7.20 per dwelling per month for the 1999 calendar year. The optional toter cart program introduced in 1998 continues to grow. By the end of 1999 there were 3,904 toters in use as opposed to the end of 1998 when there were 1,294 in use. We will continue to distribute toters to homeowners in Meridian throughout 2000. We are experiencing a 60% to 80% acceptance rate for the carts depending upon the neighborhood. Equipment Three, 1998 International trucks with 25-yard McNeilus rear-load compactor bodies provide service to the residential accounts. These vehicles were new in 1997 and were modified in 1998 with hydraulic tipping units to service 95-gallon toter carts. This equipment remained on a 20-day maintenance cycle throughout the year. Out of approximately 6,240 operational hours there were 12 hours of mechanical breakdowns throughout the year. There are two back-up trucks available in the case of breakdown or service needs. Waste Generation Rates In 1999 $136, 660 in landfill fees were paid to Ada County for disposal of residential waste from Meridian. This is equivalent to 31,431,800 pounds of waste for the year, 8.28 pounds per house per day, and 2.76 pounds per person per day. All of these categories increased in 1999 as compared to 1998 as you can see in the table below. 1998 1999 % Change Disposal Fees paid for Residential Waste $ 98,485 $ 136,660 38.8 Total Pounds Discarded 27,784,537 31,431,800 13.1 Pounds per house per day discarded 7.61 8.28 8.8 Pounds per person per day 2.54 2.76 8.6 The sharp rise in landfill costs were caused by a rate increase at the Ada County Landfill in October of 1998. Plans for Residential Services in 2000 In 2000 we will be completing the following activities related to residential waste collection: A fourth residential collection vehicle will be added to meet increased growth. • The Fall Leaf and Christmas Tree Collection programs will be continued -3- Commercial Refuse Collection Services Sanitary Services provides at least weekly collection to the commercial businesses of Meridian. The frequency of collection and the container size are determined by the waste generation characteristics of each business. At the end of 1997 there were approximately 250 permanent commercial accounts, 401 at the end of 1998 and 461 at the end of 1999. This is an increase of 15% in the last year and an annualized growth rate of 42% over the two-year period ending in December 1999. Commercial rates were held constant in 1999 with the exception that rates for larger 4, 6 and 8 cubic yard containers were added to the rate structure in the middle of the year to address the new types of containers put into service when the system was converted from rear load to front load. Small compactor rates were also Permanent Commercial Accounts soo :< _; fir ' 400 m 300 sy, ::~ _ r 5~~ t S 200 . 69, ` W ~ ~ ~ .~ $ mb .. .~~ / 1~ 2m/bJb ~ y 100 .i ~ ~~ x, ~, ;:... ;s ~~ 0 ~ Dec-97 Dec-98 Dec-99 added to mirror the new types of compactors being placed at businesses Equipment A major change in commercial service equipment was completed in 1999. At the beginning of the year all commercial accounts are serviced with a rear load truck with a 25 cubic yard compaction unit. In September most accounts were converted to a front - loading system that allows the driver to dump the waste container without getting out of the cab of the vehicle. This newer system reduces worker injury and has greater productivity. The older rear loading truck will continue to service some of the commercial accounts. The new front-loading truck is a 1999 Volvo WX64 with a 40 cubic yard Wittke body. A second used truck was purchased from the City of Billings, Montana for backup purposes. The second truck is a 1993 Volvo with a 40 cubic yard Heil body. All commercial equipment was on a 20-day maintenance cycle throughout the year and there was 6.43 hours of mechanical downtime during the 4,160 hours of use throughout the year. -4- Waste Generation Rates Based on landfill fees paid for disposal of commercial waste, there were 16,476,607 pounds of commercial waste collected from businesses in Meridian in 1999 which is approximately equal to 10.6 pounds per business per day. This amount of waste is a 8.4 percent increase over the previous year. Commercial Waste Generation 17000000 16500000 N ~ 16000000 a 15500000 15000000 14500000 Plans for Commercial Services in 2000 In 2000 Sanitary Service will add a partial front-load route and perhaps an additional truck will be added to the fleet. Meeting the growing demand for commercial services within the City will require a substantial investment in containers and equipment. Further use of the toter carts in the commercial system will continue in 2000. -5- 1998 1999 Roll Off Refuse Collection Services Roll off services are provided to permanent accounts that have compactors (Albertson's, Fred Meyer, Rite Aid, etc...) or roll off boxes (Computrol, Oak Harbor Freight, BMC West, etc...) and temporary accounts that utilize 20, 30 or 40 cubic yard boxes. Temporary containers typically are used for construction debris during home or business building or renovation. By the end of 1997 there were 12 permanent commercial accounts, at the end of 1998 there were 28 permanent accounts, and 36 at the end of 1999. This is an annualized increase of 150% per year over the two-year period. Temporary account activity was steady throughout the year with a seasonal high in activity in the summer months during the construction season. There were no rate adjustments to roll off services in 1999. Equipment Permanent Roll Off Accounts In 1999 two roll off trucks were purchased. The trucks were a 1999 International with a 23 foot roll off bed with a cable hoist system. The second truck is a 1995 Volvo with a 23 foot service bed with a cable hoist system. A 1989 White/GMC with a cable hoist system is the back up truck for this system. Out of approximately 5,200 hours of use there were 2.57 hours of mechanical down time in 1999. Waste Generation Rates Plans for Roll Off Services in 2000 In 2000, roll off services will not change but there will be an increase in the number of trucks utilized in the City. -7- Recycling Services Recycling services for the residents of Meridian were increased in 1999. Curbside Fall Leaf collection and curbside used oil collection were added to the services we provide to the residents of Meridian. Additionally, the first household hazardous waste collection day was completed in May 1999. Cardboard and wood wastes are both currently recycled from businesses in Meridian. Businesses that practice in recycling gain through reduced solid waste fees. Christmas tree and phone book recycling continued as it did in 1998. All of the current recycling programs are conducted at no extra cost to the citizens of Meridian. Fall Leaf Collection For the first time, curbside residential fall leaf collection was conducted in the City. Collection occurred the week of November 15, 1999. Residential customers were required to bag their leaves in large Kraft bags or place them in open top garbage cans. The leaves were placed at the curbside on the normal collection day and they were collected in a separate vehicle. Leaves were transported to the Ada County landfill where they were ground for compost. One difficulty that arose during this program was the lack of availability of the Kraft leaf collection bags. Because this was the first year of the curbside collection program, stores in the Meridian area did not stock enough of the bags to meet demand. Sanitary Services will work with area retailers to be sure they stock more bags prior to next years collection and we will improve our educational material that is mailed to the residents. Cardboard The Fred Meyer store and RC Willey each segregate recyclable cardboard in compactor boxes. These compactor boxes are transferred and unloaded at Western Recycling on Cole Road. In 1999 there were 3,210 cubic yards of compacted recyclable cardboard diverted from the landfill in 1999. This is equivalent to 862,650 pounds or about 430 tons of cardboard. The value of this material is remunerated to the generator of the cardboard. Additionally there were seven loads of loose cardboard generated at construction sites. These loads came from large commercial construction sites such as RC Willey and Shopko. -8- Wood Waste In 1999, 1,048 cubic yards of wood waste were diverted from the landfill; a 128 percent increase in volume over the 460 cubic yards collected in 1998. Wood waste is transferred to the landfill where if is milled in a tub grinder and then shipped offsite for use as cattle bedding. The wood waste stream is collected at the business location, such as Consolidated Freightways and Yellow Freight, in a 20 or 30 yard roll off box. Christmas Tree Recycling Christmas trees were collected for recycling the week of January 3, 2000. Approx- imately 2,160 trees were collected during the week; a participation rate of approximately 20.77%. The number of trees collected and the participation rate is slightly lower than the previous year. The lower participation may be tied to a lack of notification of the City's residents. Sanitary Services is working with city staff to resolve this issue. All trees were collected in a separate vehicle from residential solid waste. The trees were delivered to the wood chipping operation at the Ada County Landfill where they were chipped and shipped off site for cattle bedding. The costs to complete this program with separate collection vehicles and additional disposal fees was about $3,000 or approximately $1.39 per tree. US West Yellow Pages Recycling Annually, Sanitary Services donates all collection costs to complete recycling of US West Yellow Pages in Meridian. In November 1999, four, 6 cubic yard dumpsters were located at four Jackson's Texaco locations within the City limits of Meridian. Books were collected periodically as the dumpsters were filled and the books were delivered to Western Recycling for processing. There were 21,550 pounds (10.78 tons) of phone books recycled. This is the second year in which Sanitary Service Inc. has participated in the program. Our cost to provide this service was approximately $1,500.00. Curbside Used Oil Collection In May 1999, immediately following the household hazardous waste collection event, Sanitary Services began a curbside, residential used oil collection program. Residents are allowed to place up to two gallons of used oil at the curbside for collection on their normal trash collection day. The used oil is poured into storage tanks on the trucks and at the end of the day pumped into a 500-gallon storage tank located at our shop at 722 W. Franklin. The used oil is collected by a company in Nampa for energy recovery. More than 600 gallons of used oil were collection in the first month of the program. By the end of the year 3,135 gallons were collected and recycled. -9- As you can see on the bar graph on the right, used oil collection steadily declined through the end of the year. We anticipate that oil collection volumes will level off in 2000 with seasonal peaks in the Spring and Fall. Household Hazardous Waste Collection Program A one-day household hazardous waste collection program was cc MSE Environmental Inc. of Camarillo, California to conduct the event. couecuon was conducted in the parking lot behind City Hall. The program was quite successful with 347 homes contributing waste totaling 18,214 pounds (9.1 tons.) One of the key success factors of the program was the cooperative nature of the event. The Ada County Highway District assisted in paying for the publication costs of the program, Sanitary Services paid for the collection contractor, the City of Meridian donated the space to conduct the event and paid for postage to mail out information to the citizens, and lastly the Ada County Commissioners donated all of the disposal costs for the wastes that were collected. It is our intention to conduct this program again in 2000 and perhaps add a second collection day in the Fall. Plans for Recycling Services in 2000 Throughout 1999 Sanitary Services staff worked closely with the City of Meridian and citizens in the Solid Waste Ad-hoc Advisory Committee (SWAAC). The committee allowed a forum to discuss ideas on how to carry out programs within the city. We look forward to continuing the meetings and presenting ideas to the committee in 2000. It is our intention the continue the above-mentioned services to the citizens of Meridian in 2000. Near the end of 1999, in conjunction with the SWAAC a curbside recycling questionnaire was developed and distributed to the citizens of Meridian. The results of the questionnaire will be summarized and presented to the SWAAC and City Council early in 2000. -10- Personnel Issues The goal of Sanitary Services Inc. is to provide the highest quality of service available in our industry. We have built a team of customer service representatives that delivers service to our customers daily. In 1999 our 401 K tax deferred savings plan was implemented and at the end of the year the first company match was awarded as a profit sharing incentive to those enrolled in the program. Control of health care costs is one of the most pressing issues facing our company. In 1999 we saw a 25% increase in health care costs to our employees. Throughout the year and in 2000 we will continue to investigate other alternatives to our current health care plan while maintaining adequate health care coverage for our employees and their families. -11- Community Involvement Sanitary Services is very privileged to be part of the community of Meridian. We feel that it is important to give back to the community that makes us successful. Below is listed some of the organizations and functions that we supported in 1999: American Diabetes Association Big Brother/Big Sisters Cherry Plaza Festival of Wreaths Lions Club Rodeo Meridian Assembly of God Meridian Athletic Roundtable Meridian Chamber of Commerce Chili Feed and Pancake Feed Meridian Dairy Days Meridian Downtown Merchants Association -Scarecrow Festival Meridian Education Foundation Meridian Fire Department -Salmon Feed Meridian Fire Department -Old Animal Shelter Tear Down Meridian Girl Scouts Meridian Holiday Parade Meridian High School Girls Soccer Program Meridian Optimist Club Meridian Parks and Recreation -Donated collection services Meridian Parks and Recreation -March for Parks Meridian Parks and Recreation -Landscaping of East 1ST and Cherry Lane Meridian Parks and Recreation -Waste receptacles at new parks Meridian Rangers Meridian Rotary Club Legion Baseball Meridian Senior Association National Multiple Sclerosis Society P.A.L. Soccer Association US West Dex _12_ New Program Emplementation and Future Issues Sanitary Services is prepared to implement additional solid waste management programs for the residents of Meridian in 2000. Some of our ideas include: Recycling Feedback on the recycling questionnaires has been very high. A summary of all of the responses will be prepared and presented to the City Council in February 2000. If the Council decides to proceed with the program a timetable for implementation will be developed and educational material will be prepared disseminated. A New Shop/Office Facility With the signing of a new franchise agreement with Sanitary Services we will be constructing a new shop and office in Meridian. The new facility will have the capacity to implement a yard waste drop off program. Another issue that will be arising in the future is the closure of the Ada County Landfill and how that will effect the transportation of waste. It is our expectation that within the next 5-10 years the Ada County Landfill will be closing. To secure the ability to transport waste out of Meridian efficiently we will be requesting a transfer station operation in conjunction with the new shop and office facility. -13-