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Idaho Attorney General Office MOA Incident Tracking System Software MEMORANDUM OF AGREEMENT : INCIDENT TRACKING SYSTEM SOFTWARE This MEMORANDUM OF AGREEMENT : INCIDENT TRACKING SYSTEM SOFTWARE ("Agreement") is made this 4th day of February , 20 20 ("Effective Date"), by and between the City of Meridian, whose address is 33 E . Broadway Avenue, Meridian, Idaho ("Meridian"), and the Office of the Attorney General, State of Idaho, whose address is 150 N. Capitol Boulevard, Boise, Idaho 83701 -0500 ("Licensee") . (Meridian and Licensee may hereinafter be collectively referred to as "Parties . ") WHEREAS , Meridian created the Incident Tracking System ("ITS ") with the objective of facilitating communication and information sharing between public law enforcement agencies using software that can be customized to meet the individual needs and administrative operation of each agency while also serving the shared need of all law enforcement agencies to access information gathered by or known to other agencies ; WHEREAS, it is the intent of the City of Meridian to make ITS software readily available to government entities, for the limited purpose of use by such government entities, and to prevent exploitation of ITS or commercial gain from ITS by for-profit or other third-party entities; WHEREAS , in order to further these objectives, it is Meridian ' s desire to provide to Licensee open access to ITS software, including source code, underlying ideas, algorithms, file formats, programming, interoperability interfaces, and machine code, while also prohibiting dissemination to any person or entity with a differing objective, such as commercial or private use or profit; WHEREAS , Idaho Code section 67-2332 authorizes Idaho public agencies to contract to perform any governmental service, activity, or undertaking that each public agency entering into the contract is authorized to perform; WHEREAS , Idaho Code sections 674401 , 674410 and 31 -2002 authorize the Licensee to establish and control the Medicaid fraud control unit ("MFCU"), Internet crimes against children ("ICAC") unit, respond to allegations of violation of state law by elected county officers, contract with law enforcement agencies and prosecutorial bodies to perform criminal investigations, and receive the assistance of and enter into written agreements with law enforcement agencies to implement the duties and responsibilities outlined above% and WHEREAS , Meridian is empowered by Idaho Code section 50-301 to contract and be contracted with; NOW, THEREFORE, subject to the limitations of this Agreement and in order to meet the objectives described above, the Parties hereby agree as follows : I. LICENSE. Meridian grants to Licensee, and Licensee accepts from Meridian, a non- exclusive, revocable, royalty4ree, non-sub licensable and nontransferable enterprise site license under Meridian ' s copyrights for the term of this agreement to install and use the software, including source code, underlying ideas, algorithms, file formats, programming, interoperability interfaces, and machine code of ITS , together with any related technical MOA ; INCIDENT TRACKING SYSTEM SOFTWARE PAGE 1 OF 8 specification documentation provided by Meridian("Software"). A. Title. Subject only to the license granted by this Agreement, Meridian shall retain all right, title and interest, including all patent rights, copyrights and trademarks, in and to the Software and all derivative works. The Licensee shall own any data placed in ITS,though not the software or any derivative works therefrom. This provision shall survive termination of this Agreement. B. Backup copies. Licensee may make copies as necessary for installation in multiple development,testing,training, and production environments and incident to computer and server backup, including four weeks of daily backup and twelve months of monthly backup for data recovery purposes and backup for post disaster recovery and operations restoration purposes. Licensee must reproduce and include the copyright and trademark notices and any other notices that appear on the original Software on all copies, including installed, backup, and archival copies, and any media therefor. C. Restrictions. The following restrictions shall apply to the license granted to Licensee by this agreement, and shall survive termination of this Agreement. Except with notice to and written consent of Meridian and all agencies utilizing ITS: 1. Licensee shall not provide, give, lease, lend,use for timesharing, service bureau or hosting purposes or otherwise use or allow persons or entities not a party to this Agreement to use the Software; 2. Licensee shall not, and shall not allow any third party to decompile, disassemble,or otherwise reverse engineer or attempt to reconstruct or discover any source code, underlying ideas, algorithms, file formats or programming or interoperability interfaces of the Software by any means whatsoever; 3. Licensee shall not remove any product identification, copyright, trademark or other notices; 4. Licensee shall comply with the Process for Enhancements and Incident Resolution, attached hereto as Exhibit A. Pursuant to the Process for Enhancements and Incident Resolution, Licensee shall not modify the core commonality and interoperability functions of the Software without the consent of the Meridian and other ITS Licensees. Any inadvertent interruption of the core commonality and interoperability functions of the Software shall be corrected in an expeditious manner upon notice by Meridian or any other ITS Licensee. 5. Licensee shall not allow any third party to modify, incorporate into or with other software create a derivative work of any part of the Software; 6. Licensee shall not use the output or other information generated by the Software (including, without limitation, output describing the structure of a software program) for any purpose other than for the exclusive benefit of Licensee and/or other ITS Licensees. MOA: INCIDENT TRACKING SYSTEM SOFTWARE PAGE 2 OF 8 Meridian City Council Meeting Agenda February 4,2020— Page 182 of 298 II. WARRANTY. Meridian warrants that: A. It has authority to enter into this Agreement, is not bound by any agreement, obligation, or restriction that would interfere with the rights to the ITS granted to the Licensee; B. There are no pending actions or proceedings in law that Meridian believes will affect any right, title, or interest to the ITS granted to the Licensee; C. Meridian owns the ITS (including but not limited to all intellectual property rights). III. WARRANTY DISCLAIMER, Except as set forth in this Agreement,the Software is provided by Meridian"as-is" and with all faults accepted, with no warranties, express or implied, of any kind.No dealer, agent or employee of Meridian is authorized to make any modifications, extensions or additions to this section. Except as set forth in this Agreement, Meridian makes no other representation or warranty of any kind whether express or implied (either in fact or by operation of law) with respect to the software or other materials provided by Meridian. Meridian does not warrant that the software is error-free or that operation of the software will be secure or uninterrupted. Licensee may have other statutory rights; however,to the full extent permitted by law,the duration of statutorily required warranties, if any, shall be limited to the shortest permissible duration. Moreover, in no event will warranties provided by law, if any, apply unless they are required to apply by statute. This provision shall survive termination of this Agreement. IV. TERM, This Agreement shall commence on the Effective Date, and shall continue until terminated as provided herein. V. TERMINATION. Either party may terminate this Agreement for convenience or for cause if the other party fails to cure any material breach of this Agreement within thirty (30) days after written notice of such breach. Termination shall be effective one hundred eighty(180) days following mailing of written notice. Upon termination, Licensee shall immediately cease all use of the Software and return all copies of the Software and all portions thereof and so certify to Meridian. Termination is not an exclusive remedy; all other remedies will be available whether or not this Agreement is terminated. VI. LIABILITY. The Licensee and Meridian shall be responsible only for the acts, omissions, or negligence of such agency's own employees. The term"employee"is defined for the purposes of this section as set forth in Idaho Code section 6-902.Nothing in this Agreement shall extend the tort responsibility or liability of either the Licensee or Meridian beyond that required by the Idaho Tort Claims Act, Idaho Code section 6-901 et seq. Each party shall be responsible for damage to property of the other party caused by its employees in the performance of this Agreement to the extent funds are legally available therefor. The Licensee participates in the comprehensive liability plan provided through the Risk Management Program established under Idaho Code section 67-5733 et seq. At Meridian's request,the Licensee shall provide confirmation of participation, including evidence of participation in workers' compensation provided by the State Insurance Fund. At the Licensee's request,Meridian shall provide evidence of participation in a self-insurance MOA: INCIDENT TRACKING SYSTEM SOFTWARE PAGE 3 OF 8 Meridian City Council Meeting Agenda February 4,2020— Page 183 of 298 program,pooled or cooperative insurance program, or retained liability program or certificates of insurance evidencing liability and property coverage, including workers' compensation coverage. If a property claim or damage is not covered by the party's self-insurance or other property coverage,the responsible party shall pay the costs arising from such claim or damage to the extent funds are legally available therefor. If a claim or damage arises from more than one party's performance of the Agreement or is not allocable to any party, each party shall pay the costs to such party arising from the claim or damage. Notwithstanding anything in this agreement to the contrary, Meridian shall not be liable or obligated with respect to any subject matter of this agreement or under contract,negligence, strict liability or any other legal or equitable theory for the following: A. Any special, incidental or consequential damages (including, without limitation, for any lost profits, cost of procurement of substitute goods,technology, services or rights); B. Interruption of use or loss or corruption of data; or C. Any matter beyond its reasonable control. This provision shall survive termination of this Agreement. VII. GENERAL PROVISIONS. A. Cumulative remedies. The remedies under this Agreement shall be cumulative and not alternative. The election of one remedy for a breach shall not preclude pursuit of other remedies unless as expressly provided in this Agreement. B. Governing law. This Agreement shall be governed in all respects by the substantive laws of the State of Idaho, United States of America(excluding conflict of laws rules) as applied to agreements entered into and to be performed entirely within the State of Idaho between Idaho residents. Any dispute regarding this Agreement shall be subject to the exclusive jurisdiction of and venue within the state or federal courts located in the state of Idaho, and the parties agree to submit to the personal and exclusive jurisdiction and venue of these courts. C. Notices. All notices, statements, and reports required or permitted by this Agreement shall be in writing and deemed to have been effectively given and received three (3) business days after the date of mailing by registered or certified U.S. mail,postage prepaid, with return receipt requested.Notices shall be addressed as follows: Licensee: Meridian: State of Idaho City of Meridian Office of the Attorney General Attn: City Attorney Chief Investigator 33 E. Broadway Avenue Michael Steen or Successor Meridian ID 83642 P.O. Box 83720 Boise, Idaho 83720-0010 MOA: INCIDENT TRACKING SYSTEM SOFTWARE PAGE 4 OF 8 Meridian City Council Meeting Agenda February 4,2020— Page 184 of 298 D. Assignment. Licensee shall not assign or otherwise transfer any of its rights, obligations or licenses hereunder without the prior written consent of Meridian. The provisions of this Agreement shall apply to and bind the successors and permitted assigns of the parties. E. Independent contractor. The relationship created by this Agreement is one of independent contractors, and not partners or joint venturers. Unless otherwise agreed in writing, no employees, consultants, contractors or agents of one party are employees, consultants, contractors or agents of the other party,nor do they have any authority to bind the other party by contract or otherwise to any obligation, except as expressly set forth herein.Neither party will represent to the contrary, either expressly, implicitly or otherwise. F. Third party beneficiaries. Licensee acknowledges and agrees that there are no third party beneficiaries of this Agreement. G. Severability. If any covenant set forth in this Agreement is determined by any court to be unenforceable by reason of its extending for too great a period of time or by reason of its being too extensive in any other respect, such covenant shall be interpreted to extend only for the longest period of time and to otherwise have the broadest application as shall be enforceable. The invalidity or unenforceability of any particular provision of this Agreement shall not affect the other provisions hereof,which shall continue in full force and effect. H. No waiver. The failure of either party to insist, in any one or more instances, upon the performance of any of the terms, covenants, or conditions of this Agreement or to exercise any right hereunder, shall not be construed as a waiver or relinquishment of the future performance of any rights, and the obligations of the party with respect to such future performance shall continue in full force and effect. I. Entire agreement. This Agreement constitutes the complete, final and exclusive statement of the terms of the agreement between Meridian and Licensee and supersedes all prior agreements, understandings,negotiations and discussions of the parties,whether written or verbal.No modification or rescission of this Agreement shall be binding unless executed in writing by both Meridian and Licensee. J. Exhibits. All exhibits to this Agreement are incorporated by reference and made apart of hereof as if the exhibits were set forth in their entirety herein. K. Presumptions/review. In construing the terms of this Agreement,no presumption shall operate in either party's favor as a result of that party's counsel's role in drafting the terms or provisions hereof. Further, it is agreed that Licensee has had a full and fair opportunity to review the terms herein and to consult with legal counsel before signing. Accordingly, because Licensee has had ample review opportunities and because Licensee is and was free to elect not to accept these terms, Licensee acknowledges that this is not a contract of adhesion. MOA:INCIDENT TRACKING SYSTEM SOFTWARE PAGE 5 OF 8 Meridian City Council Meeting Agenda February 4,2020— Page 185 of 298 i L . Attorney fees . The prevailing party in any legal action brought by one party againstthe other and arising out of this Agreement will be entitled, in addition to any other rights and remedies it may have, to reimbursement for its expenses, including court costs and attorney fees . M. Authority. Each party represents that all corporate action necessary for the authorization, acceptance and delivery of this Agreement by such party andthe performance of its obligations hereunder has been taken. i N . Limitations . Nothing in this Agreement shall be construed as limiting or expanding the statutory or regulatory responsibilities of the Licensee or Meridian in performing functions granted to them by law. Each and every provision of this Agreement is subject to the laws and regulations of the State of Idaho and to the laws and regulations of the United States . 0 . Force Majeure. No party will be liable for failure to perform any duty under this Agreement where such failure is due to unforeseeable causes beyond the Parties ' control and without the fault or negligence of the Parties, including, but not restricted to, acts of God or the public enemy, fire, flood, epidemics, quarantine, strikes or other natural disasters . No party shall be liable for any failure to perform resulting from any order of any j court or state or federal agency. P . No Authority to Bind the Other Party . One party under this Agreement shall have no authority to enter into contracts or agreements on behalf of the other party. All contracts or agreements shall be entered on behalf of the executing party or executed jointly by both parties . Q . Amendments . This Agreement may be extended or modified upon written agreement of the Parties . However, no amendment or modification of this Agreement shall be effective unless in writing and executed by the Parties . I IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the Effective Date first written above. STATE OF IDAHO OFFICE OF THE !FTQ4NEY GENERAL : j By : Sherman F. Furey, Chief Deputy Office of the Attorney General, State of Idaho o�p QED AUG(�ST CITY OF MERIDIAN : city of By. �E IDIA row o Rog&tlf Simi on, yor s� SE st : o n, City Clerk City of Meridian ti it f eridian Of the TftEPSJ MOA : INCIDENT' TRACKING SYSTEM SOFTWARE PAGE 6 OF 8 EXHIBIT A PROCESS FOR ENHANCEMENTS AND INCIDENT RESOLUTION Backuround Modifications to the ITS will be made by the identified programming staff within each agency. This explains the process for those modifications —for both enhancements and issue resolution. This is an addendum to the primary agreement between agencies for the overall usage of ITS. Enhancements Enhancement affecting a SINGLE agency: If the requested change affects only a single agency, it must first be approved by the Steering Committee representative from that agency, and be implemented in one of the following two ways: ■ Modify a database object in the application. There is an agency folder in Subversion. If new version of a stored procedure or function is released, it will be up to that agency to decide how to implement it. If the agencies specific database object breaks the application, they will be responsible for correcting it. The following testing will be required before the enhancement is deployed: Unit, Functional,User Acceptance ■ Modify the C#code and check in the change to Subversion where it can be compiled and pushed out. Any agency specific code needs to point to a configuration setting in the config.xml file so it can be enabled or disabled by other agencies. The default needs to be off.Notify Meridian IT to push out the new.exe to a shared location. Enhancement affecting ALL agencies: If the requested change affects all agencies, it must first be approved by ALL Steering Committee representatives for all agencies, and be implemented by performing the following: ■ Modify database objects in the application. Check them into Subversion. ■ Modify the C# code and check in the change to Subversion where it can be compiled and pushed out. Notify Meridian IT to push out the new .exe and any new database objects to a shared location. The following pertains to ALL enhancement requests: 1) All enhancement requests,whether impacting one agency or all,will be logged to the multi- agency ITS SharePoint site. 2) If the request is denied or withdrawn,the agency representative will document the reason for the denial or withdrawal for historical purposes. MOA:INCIDENT TRACKING SYSTEM SOFTWARE PAGE 7 OF 8 Meridian City Council Meeting Agenda February 4,2020— Page 187 of 298 3) If the request is approved, it will be communicated to the development team comprised of a representative from each agency. The development team will then prioritize and determine which agency will accommodate the request and publish a delivery date. 4) Single agency changes require approval from the agency's Steering Committee representative. 5) Changes affecting all agencies require collective approval from all Steering Committee representatives from all agencies. 6) All changes will be developed in a test environment and successfully undergo the following testing, at a minimum,before being moved to the production environment: Unit, Functional, System, End-User Acceptance 7) Approved enhancements will be documented using Subversion(SVN), asoftware versioning and revision control system. 8) End-user release notes will be posted to the multi-agency SharePoint site and distributed to the end-users prior to the enhancement being moved to the production environment. Incident Resolution Software defects will be logged by each agency accordingly in their own issue tracking system. If the issue prevents the end user from performing their work and no work-around exists,the correction will be ranked as a priority until it is resolved. The person reporting the issue will be kept informed of the status and resolution, in addition to the development team and Steering Committee for those issues that are high priority. MOA: INCIDENT TRACKING SYSTEM SOFTWARE PAGE 8 OF 8 Meridian City Council Meeting Agenda February 4,2020— Page 188 of 298