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HomeMy WebLinkAboutProfessional Services Agreement with Idaho Division of Building Safety for Electrical Inspection and Plan ReviewE IDIAN~ tran-tU TO: Mayor Tanuuy de Weerd Members of the City Council Development Services Division Meridian City Hall, Suite 102 33 E. Broadway Avenue Meridian, Idaho 83642 FROM: Bruce Freckleton, Development Services Manager DATE: 9/22/2011 SUBJECT: PROFESSIONAL SERVICES AGREEMCNT BETWEEN IDAHO DIVISION OF BUILDING SAFETY AND CITY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES The Development Services Division. of the Public Works Department respectfully requests the following item be placed on the September 27, 2011 City Council Agenda, under Public Works Department Reports, for Council's consideration: I. DESCRIPTION The City of Meridian entered into a Professional Services Contract with Harold's Electric Company, Inc. on November 24, 2009 for the provision of electrical inspection and plan review services for structures constructed ~vithin the City of Meridian. This contract is set to expire on September 30, 2011, and Harold's Electric Corupany, lnc. has provided notice to the City that it no longer wishes to continue their contract relationship. The Development Services Division has negotiated a new agreement with the State of Idaho Division of Building Safety for the provision of the electrical inspection and plan review services beginning October 1, 2011, and running through September 30, 2012. The compensation ternis of this new agreement are the same as the existing contract teens with Harold's Electric Company, Inc. Process logistical teens and performance expectations are also incorporated into this new agreement so as to be in aligmnent with our establislud process and procedures. II. REQUESTED ACTION Approve and authorize the Mayor to sign the Addendum and the City Clerk to Attest III. DEPARTMENT CONTACT PERSONS Bnrce Frecklcton, Development Services Manager 489-0362 Brent Bjornson, Building Plans/Inspection Coordinator 489-0304 Developme-tt Services Manager .~~~ Date PROFESSIONAL SERVICES AGREEMENT BETWEEN IDAHO DIVISION OF BUILDING SAFETY AND CITY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES This PROFESSIONAL SERVICES AGREEMENT BETWEEN IDAHO DIVISION OF BUILDING SAFETY AND CITY OF IvIERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES ("Agreement") is made and entered into this 27th day of September, 2011, by and between the Idaho Division of Building Safety ("Division"), whose address is 1090 East Watertower Street, Suite 150, Meridian, Idaho and the City of Meridian ("City") whose address is 33 East Broadway Avenue, Meridian, Idaho. Division and City cnay hereafter collectively be referred to as "Parties." WHEREAS, the Division is aself-governing agency of the State of Idaho having statutory authority under Idaho Code sections 54-1001C and 67-2601A to enter into contracts with a municipality for the purpose ofperforming electrical inspector services; and WHEREAS, the City is a municipal corporation created under the laws of the State of Idaho and as such, is authorized by Idaho Code sections 39-4116(2) and 39-4116(4) to adopt and enforce building codes and local amendments thereto, and by Idaho Code sections 39-4116(1), 50-301, 54-1001C to enter into contracts with the Division for the purpose ofperforming inspector services in accordance with such codes and Iocal amendments; and WHEREAS, the City Council of City finds that it is in the best interest of the health, safety, and welfare of the people of the City of Meridian to enter in to a contract with the Division to provide far electrical inspector services; and WHEREAS, the Division, though its statutory authority and pursuant to the terms of this Agreement, has also determined that it is in the best interest of the Division to enter into such an Agreement with the City and intends to provide electrical inspector services as set forth herein; and NOW, THEREFORE, in cansideratian of the mutual covenants and agreements contained herein, the Division and the City hereby agree and contract as follows: I. DELEGATION OF AUTHORITY. A. City delegation of authority. City, having adopted the 2008 edition of the National Electrical Code of the National Fire Protection Association ("NEC"), as amended by Title 10, Chapter 3, Meridian City Cade {"lacal amendments"), hereby delegates to the Division the functions and duties of the electrical inspector, as established by the NEC, local amendments thereto, and this Agreement. The City does hereby grant the Division the power and authority to do so within the City's jurisdiction throughout the term of this Agreement. B. Division acceptance of authority. The Division does hereby agree to perform the functions and duties of the electrical inspector, as established by the NEC, local PROFE$SSONAL SERVICES AcREEMF'N'F BETWEEN DBS AND CITY OF MERIDIAN PAGE I OF 14 FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES amendments thereto, and this Agreement. To the extent that the rules of the Idaho Electrical Board governing the use of the NEC, as set forth in IDAPA 07.01.06, conflict witlj or depart from the local amendments to the NEC, the Division shall perform its duties under this Agreement in accordance with the local amendments, as contemplated by Idaho Code section 54-1001C. II. RESPONSIBILITIES OT DIVISION. A. Scope of Services. Within the jurisdictional boundaries of City, Division shall perfatm services under this Agreement as set forth in the Scope of Services, attached hereto as Exhibit A and incorporated by reference as though fully set forth herein. B. Communication and records. 1. Administrative. Division inspectors shall utilize the tablet PCs and Accela Mobile Office Software provided by City for the purposes and in the manner set forth in this Agreement and all exhibits het•eto. Division shall be available for phone calls, consulting, and questions fiam City, applicants, and permit holders during normal business hours. Division shall provide its inspectors, at Division's expense, cellular telephones with voice messaging. Division persatuiel shall attend office meetings with City staff, applicants, design professionals, and others upon request of City. 2. Violations. Division shall provide notice of observed electrical code violations to City. City shall, where appropriate, investigate and enforce civil and criminal penalties for uncorrected violations. 3. Public records. Division acknowledges that all records containing information relating to the conduct or administration of this Agreement and services provided hereunder prepared, owned, used or retained by Division are public records and as such are subject to City's records retention schedule and/or the Idaho public records act. Division shall, upon request and within three (3) business days of such request, provide requested information ar records to the City Clerk's Office. 4. Report of services. The Division shall upon request prepare and provide to City all data collected and/or reports prepared regarding inspection services conducted within the City's jurisdiction. C. Qualified staff. Division agrees to provide staff sufficiently qualified to provide services in the manner and in the timeframe established by this Agreement. Only professionals certified per Idaho statutory requirements to conduct such work shall provide services under this Agreement. Division shall ensure that Division personnel, in providing services hereunder, interpret all applicable codes reasonably and impartially. Division shall ensure that its personnel perform all duties required under this contract in a caur•teous and professional tnannet•. Division shall supply City with a list of all Division personnel who are assigned to provide services under this agreement, including their credentials and qualifications. PROFESSIONAL. SERVICES AGREEMENT BETNEEN DBS AND CITY OF MERIDIAN FOR ELECTRICAL INSPF..CTION AND PLAN REVIEW SERVICES PAGF. 2 OF 14 D. Equipment; facilities. Division shall provide a primary workspace, equipment, office supplies, clerical staff services, and vehicles for use in completing services required hereunder and/or any other business transactions related to this Agreeient. Division shall retain liability insurance for the vehicles as required by Idaho law, and shall provide City with proof of such insurance. IIj. RESPONSIBII.,ITIES OFCITY. A. Tablet PCs. City shall furnish Division with two {2) tablet PCs equipped with Accela Mobile Office software and related equipment as set forth in Eaaaibit B. All tablet PCs and related equipment are and shall remain the property of City. Tablet PCs and related equipment are issued to Division far the sole purpose of conducting services enuinei•ated under this Agreement. All applicable City Standard Operating Procedures shall apply to Division's use of tlxe tablet PCs and related equipment; additionally, no personal electronic files of any kind may be stored on the tablet PCs. Division shall take all necessary measures to maintain the tablet PCs and related equipment in good working condition. City or City's agent shall perfoirn all necessary maintenance and repair of the tablet-PCs and related equipment. Division shall reimburse City for the cost of any major repair or replacement of the tablet PCs and related equipment that becomes necessary due to loss, theft, or damage, regardless of cause, except that City shall be responsible for the cost of replacement where necessary due to internal component failure. All tablet PCs and related equipment shall be immediately returned to City in good working condition upon termination or expiration of this Agreement. B. Incidental office supplies. Though Division staff will be primarily stationed ai Division's office and utilize Division equipment and supplies, City shall provide, for Division inspectors' incidental use, at Meridian City Hall, office space, computers, telephone system, and clerical staff services for the purpose of completing services required hereunder and/or any other business transactions related to this Agreement. City shall maintain ownership of alI City equipment provided by the City and made available to the Division for this limited purpose. C. Designate liaison. City shall, and hereby does, designate the Building Plans and Inspection Coordinator to work as a liaison between the Division and City with regard to day-to-day and administrative matters and to help coordinate services with applicants, permit holders, and other interested persons. City shall provide Division the name, e- mail address, and telephone number of the Building Plans and Inspection Coordinator. D. Code changes. City shall provide notice to Division of any amendments or modifcation of City ordinances adopting and/or amending the 2008 NEC. PROFESSIONAL SERVICES AGREEMENT BET~'VEEN DBS AND CITY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES PACE 3 or• 14 IV. GENERAL PROVISIONS. A. Term. The term of this Agreement shall be from October 1, 2011 through September 30, 2012. Time is of the essence in Division's performance of each and every obligation under this Agreement. B. Revenue allocation. Division shall be entitled to the following shares of electz•ical permit fee revenues collected by City: fifty percent (50%) of the first $80,000 in residential permit fees collected by City annually; forty pel•cent (40%) of residential pezrnit fees above $80,000 collected by City annually; and fifty percent {50%) of commercial permit fees collected by City annually. C. Hourly rate. For duties and functions expressly enumerated hereunder as billed hourly, upon prior written applaval of or written request for such services, Division may charge City an hourly rate of no snore than $50.00 per hour. City shall not be obligated to pay Division an hourly rate for any service provided without City's prior written approval or request. D. Payment. Fees pertaining to services provided under this Agreement shall be collected by City. City shall remit Division's share of permit revenues collected by the City no latel• than the tenth (10th) day of the month following City's collection thereof. City shall maintain an accounting of all permit fees and shall provide to Division a full accounting therefor upon request. E. Transition. it is acknowledged by the parties that tlTe City collects permit fees when permits are pulled. Division shall not be entitled to its allocated share for those permits already pulled and active as of the effective date of this Agreement, though it shall provide required inspection and plan review services related to such pezznits through issuance of Certificate of Occupancy. Division shall be entitled to its allocated share for all peirnits pulled tluough the term of this Agreement, even if it does not provide services related to all such permits through issuance of Certificate of Occupancy by tl2e end of the contz•act term. F. Records. All records, 'Including those of costs, reimbursable expenses, and payments shall he kept to generally recognized accounting methods and standards and shall be available to the other Party at all times. G. Notice. Communication between the Building Plans and Inspection Coordinator and Division personnel regarding day-to-day and administrative matters shall occur via e- mail, facsimile, or telephone. All other notices required to be given by either of the parties hereto shall be in writing and be deemed communicated when personally served, or mailed in the United States mail, addzessed respectively as follows: City of Meridian Idaho Division of Building Safety Attn: Public Works Director Attn: Administrator 33 E. Broadway Avenue 1090 E. Wateitower Sheet, Suite 150 Meridian, Idaho 83642 Meridian, Idaho 83642 PROFESSIONAL SERVICE$ AGREEMENT' BETNEEN DBS AND CITY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIE\V SERVICES PAG£ 4 OF 14 Either party may change its authorized representative and/or address for tlae purpose of this paragraph by giving written notice of such change to the other party in the manner herein provided. H. Termination. Either party may terminate this Agreement immediately if, at any time: (1) the other party is in material breach of any warranty, term, condition, covenant, or obligation under the Agreement; (2) judicial interpretation of federal or state laws, regulations, or rules renders fulfillment of the Agreement infeasible or impossible; (3) the other party fails to comply with any material and applicable law, t•egulation, or rule; (4) Division or its staff endangers the health and/or safety of customers, staff, or the public; {5) Division or its staff falsifies records; or (6) Division or its staff engages in fraud, dishonesty, or any other act of misconduct in the performance of this Agreement. City may terminate this Agreement by providing sixty {60) days written notice to the other party if, at any time, for any reason, City determines that termination of the Agreement is in the best interest of City. Division may terminate this Agreement by providing sixty (b0) days written notice to the other party if, at any time, for any reason, Division determines that tettnination of the Agreement is in the best interest of Division. In the event of termination, the non-terminating patty shall be entitled to compensation for the services performed pet the provisions outlined above up to the effective date of termination. This Agreement may be terminated at any time by mutual written consent of both Parties. I. Nonwaiver. A waiver of arty right, remedy or provision provided in this Agreement ar by law shall not constitute a waiver of any other rights, remedies or provisions, whether or not similar, nor shall any waiver in one instance constitute a waiver in any other instance or constitute a continuing waiver. J. Liability. City and Division each shall be responsible only fot• the acts, omissions or negligence of its own officers, employees ar agents. Nothing in this Agreement sl~ali extend the responsibility or liability of eithet• City or Division beyond that required by the Idaho Tart Claims Act. Each patty shall defend itself against any claims that arise solely from wrongful acts, omissions or negligence of its officers, employees, or agents in the course of the performance of this Agreement, but shall not assume responsibility for the acts, omissions or negligence of the other party or the other party's officials, employees, agents and volunteers. Each patty shall promptly notify the other party of any claim at•ising under this Agreemen# and shall cooperate fully with the defending patty or its representatives in the defense of such claims. K. Independent contractor. In all matters pertaining to this Agreement, Division shall he acting as an independent contractor, and neithet• Division nor any offrcer, employee or agent of Division shall be deemed an employee of City. Except as expressly granted herein, Division shall have no authority or responsibility to exercise auy rights or power vested in City. The selection and designation of the personnel of City in the per•formarice of this agreement shall be made by City. PROFESSIONAL SERVICES AGREEIvIEN•I• BETIVEEN DBS AND CITY OF MERIDIAN FOR ELECTRICAI, INSPECTION AND PLAN CtEVIEw SERVICES PAG£ 5 OF 14 L. No third party rights. Nothing in this Agreement shall be deemed to subject the Division or the City to suit by persons not party to this Agreement. The Agreement is intended solely to facilitate intergovermnental cooperation among the Parties and does not create any right in other persons to seek administrative or judicial enforcement of provisions herein. Nothing in this Agreement, expressed or implied, is intended to confer on any person or entity other than the parties, any right or remedy under or by reason of this Agreement. M. Governing law. The validity, construction and performance of this Agreement and all disputes between the parties arising out of this Agreement or as to any matters related to but not covered by this Agreement shall be governed by the laws of the State of Idaho. N. Venue. The parties agree that any proceeding arising out of this Agreement, or for the interpretation, performance or breach of this Agreement, shall be instituted in Ada County, Idaho, where City is located. O. Assignment. The Division may not subcontract or assign any right or duty arising hereunder without the prior written consent of the City. Any subcontractor or assignee shall be bound by all of the tez7ns and conditions of this Agreement. The provisions of this Agreement shall bind and inure to the benefit of the parties and their respective successors and permitted assigns. P, Severability. The invalidity ar unenforceability of any particular provision of this Agreement shall not affect the other provisions, and this Agreement shall be construed in all respects as if any invalid or unenforceable provision were omitted. Q. Preparation of Agreement. All provisions of this Agreement have been subject to full and careful review by and negotiation between Division and City. Each party has availed itself of such legal advice and counsel as it, respectively, has deemed appropriate. The parties hereto agree that neither one of them shall be deemed to be the drafter or author of this Agreement, and in the event this Agreement is subject to interpretation or construction by a couz-t of Saw or panel of arbitration, such court or panel shall not construe this Agreement or any portion hereof against either party as the drafter of this Agreement. R. Entire agreement; modification_ This Agreement embodies the entire agreement and understanding between the parties pertaining to the subject matter of this Agreement, and supersedes all prior agreements, understandings, nego#iations, representations, and discussions, whether verbal or written, of the paz•ties pertaining to that subject matter. The Agreement may not be changed, amended, or superseded unless by means of writing executed by both Parties hereto. S. Appropriation. By signing this Agreement, both parties understand and agree that Division and City are governmental entities. This Agreement shall in no way or manner be consriued so as to bind or obligate Division, City, or the State of Idaho beyond the term of any particular appropriation of funds by the Idaho Legislature or Meridian City PROFESSIOTTAL SERVICES AGREEMENT BETSVEEN DBS AND CITY OI~ MEKIDIAN FOR ELECTRICAL INSPEC•rION AND PLAN REVIEW SERVICES PAGE 6 OF 14 '1 as ma exist from time to time. Each party reserves the right to terminate the Councl y ment if in its sole 'ud ment, the legislature of the State of Idaho or the Meridian Agree ~ g unds ' Council as the case ma be, fails, neglects, or refuses to appropriate sufficient f City Y be re uired for the Division or City to continue their required performance under as may q r ement. An such termination shall take effect on sixty (60) days prior notice and the Age y be otherwise effective as provided in this Agreement. rvival. All rovisions of this Agreement which contain continuing obligations shall T. Su p survive its expiration or termination. U. Voluntar .The Parties hereby acknowledge that they have entered into this Agreement Y knowin 1 voluntaril and without threats or promises in any form or nature whatsoever. g Y~ Y ' ' 11 exhibits to this A reement are incorporated by reference and made a part V. Exhibits. A g of this A reement as if the exhibits were set forth in their entirety in this Agreement. g W. Cit Council a royal re uired. This Agreement shall not become effective or binding Y Ap q until approved by the Meridian City Council. IN WITNESS WHEREOF, the parties cause this agreement to be executed as of the day and year first above. DIVISION F UIL ING SAFETY: C. Kelly Pearce, Administrator CITY OF MERIDIAN: PROFESSIONAL SERVICES AGREEMENT BETWEEN DBS AND CITY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES PAGE 7 OF 14 EXHIBIT A SCOPE OF SERVICES Overview: Division shall conduct detailed electrical plan reviews for any and aI1 projects requiring review as determined by Meridian Development Services and perform field inspections for commercial and residential projects in the City of Meridian to ensure compliance with all current codified or ordained codes of the City. Division shag verify that the appropriate City electrical permit has been obtained; determining that any and all installation inspected is performed in conformity with all applicable electrical codes and/or correction orders; provide notice to the permit holdec• and the City of any viola#ion; and order correction of any such violation. ~. SERVICES PROVIDED BY DIVISION. A. PLAN REVIEW. 1. Commercial Projects a. Division shall complete plan review no more than ten (f 0) working days affer receipt of complete application for all commercial applications. b. Division shall provide plan review comments, redlines, re-submittal requests and other correspondence to all design professionals Gf record and to City. c. City shall provide Division with a project disk containing PDF files for all projects requiring electrical plan review. (City receives many electrical permit requests for small projects where plan review is not required. When tlus occurs, City will issue a permit and schedule electrical inspection only, and a project disk is not required and therefore one will not be fiirnished to Division.) d. Division shall perform plan review for electrical lighting, interior and exterior, for Com Check compliance on all new commercial projects. e. Division shall evaluate the submitted certificate of value for accuracy. f. Division shall provide stamped "approved" plan sheets for ail applicable sheets in a plan set that are reviewed for construction purposes. 2. Tenant Itnprove>inent Projects a. Division shall perform electrical plan review for tenant improvements as required by City. Some tenant improvement project submittals (e.g., design build) will not require plan review. PROFESSIONAL SERVICES AGREEMENT BL•i'1VEF.N DBS AND C[TY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN it[:VIE~V SERVICES PAGE 8 Ol~ l4 b. Where tenant improvement plan review is xequired by City, Division shall complete plan review no more than seven (7) working days after receipt of complete application, except that Division shall complete "Fast Track Tenant Improvement" projects no more than three (3) working days after receipt of complete application. City may designate a project "Fast Track Tenant Improvement" when there is no use change and no Ada County Highway District review required. c. Division shall provide plan review comments, redlines, re-submittal requests and other correspondence to all design professionals of record and to City. d. City shall provide Division with a project disk containing PDF files for all projects requiring electrical plan review. (City receives many electrical permit requests for small projects where plan review is not required. When this occurs, City will issue a permit and schedule electrical inspection anly, and a project disk is not required and therefore one will not be furnished to Division.} e. Division shall perform electrical plan review for interior electrical lighting, for Com Check compliance on all commercial tenant improvement projects. f. Division shall evaluate the submitted certificate of value for accuracy. g. Division shall provide electronic stamped "approved" plan sheets for all applicable sheets in a plan set that are reviewed for construction purposes. 3. Residential Projects Residential project submittals do not require plan review. B. INSPECTIONS 1, Commercial Projects a. Division shall perform all electrical inspections for commercial projects, from initial inspection through issuance of the Certificate of Occupancy. City shall provide all pass/fail inspection tags, and notices for Division's use. b. Inspection requests received prior to 8:04 a.m. on a business day shall be performed the same business day between 8:00 a.m. and 5:00 p.m. If the request is received on anon-business day, the inspection shall be performed the next business day. c. Division shall sign off for final electrical inspection for Certificate of Occupancy, Temporary Certificates of Occupancy, and Letters of Substantial Completion. As appropriate, Division shall provide notices of violations of applicable standards to permit holders. PROFESSIONAL SERVICES AGREEMENT' BETWEEN DBS AND CITY OF MERIDIAN FOR ELECTRICAL INSPECr1ON AND PLAN REVIEW SERVICES PAGE 9 OF 14 d. Division shall input ali electrical inspection information into the tablet PCs using Accela Mobile Office software. This shall include, but not be limited to specific information related to inspection, correction notices, and re-inspection. e. Division shall perform as many inspections as necessary on any permit. Division may charge re-inspection fees if items from a previous correction notice are not corrected when a new inspection is requested. 2. Tenant Improvement Projects a. Division shall perform all electrical inspections for tenant improvement projects, from initial inspection tluough issuance of the Certificate of Occupancy. City shall provide all pass/fail inspection tags, and notices for Division's use. b. Inspection requests received prior to 8:00 a.m. on a business day shall be performed the same business day between 8:04 a.m. and 5:00 p.m. If the request is received on anon-business day, the inspection shall be performed the next business day. c. Division shall sign off for final electrical inspection for Certificate of Occupancy, Temporary Certificates of Occupancy, and Letters of Substantial Completion. As appropriate, Division shall provide notices of violations of applicable standards to permit holders. d. Division shall input all elecriical inspection information into the tablet PCs using Accela Mobile Office software. This shall include, btrt not be limited to specific information related to inspection, correction notices, and re-inspection. e. Division shall perform as many inspections as necessary on any permit. Division may charge re-inspection fees if items from a previous correction notice are not corrected when a new inspection is requested. 3. Residential Projects a. Division shall perform all electrical inspections for residential projects, fiom initial inspection through issuance of the Certificate of Occupancy. City shall provide all pass/fail inspection tags, and notices for Division's use. b. Inspection requests received prior to 8:00 a.m, on a business day shall be performed the same business day between 8:00 a.m. and 5:00 p.m. If the request is received on anon-business day, the inspection shall be performed the next business day. c. Division shall sign off for final electrical inspection for Certificate of Occupancy, Temporary Certificates of Occupancy, and Letters of Substantial Completion. As PROFESStONAG SCRVICGS AGREEMENT BETWEEN DBS AND C17`Y OF MERIBIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES PAGE 1 O OF lA appropriate, Division shall provide notices of violations of applicable standards to peirnit holders. d. Division shall input all electrical inspection information into the tablet PCs using Accela Mobile Office software. This shall include, birt not be limited to specific information related to inspection, correction notices, and re-inspection. e. Division shall perform as many inspections as necessary on any permit. Division may charge re-inspection fees if items from a previous correction notice are not corrected when a new inspection is requested. C. FUNCTIONS UNRELATEA TO PERA4IT. Where City requests or approves Division's provision of services unrelated to a City electrical permit, the Division shall provide such services at the hourly rate established by the parties in this Agreement. Such services may include, but are not limited to: assisting the fire chief in the investigation of fires caused by electrical installations; inspecting a structure for dangerous or hazardous conditions or equipment; or assisting City with damage assessment in the event of an emergency, natural disaster, enemy attack or other major incident. City shall not be obligated to pay Division an hourly rate for any service provided without City's prior written approval or request. PROFESSIONAL. SERVICES AGREEMENT BETWEEN DBS AND C17'Y OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN C2EVIEW SERVICES PAGE l 1 OF l4 II. PROCESS PROTOCOL. A. Cross-Functional Flow Chart. City receives electrical permit application, collects fees, and inputs intake into Acceta Mobile Office Pian review required? ~, Y City provides to Division disk with PDF files far plan review Division.conducts plan, review; _ communicates results to applicant and to >= Gty, and ends: stamped "ApproVec3" .:: _. plans::Eo City '.:._ . ~ -. City issues permit and notifies Division via Acceta Mobile Office of inspection need Divlsign. GOnducts.,, . ` lnspection;.:enters status -:; into AcceLa..Mobile Office °= City Issues Certificate of Occupancy after inspection status Is "Approved" Process Ends City Issues permit and notifies Division via Acceta Mobile Office of inspection need -~: Division conducts '' .: ::inspection; enters status: Into Acceta, Mobile Office, ; Process Ends PROFESSIONAL SERVICES AGREEiv1F,NT BETWEEN DBS AND C[TY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEIV SERVICES PAGE l2 OF 14 B. Computerized Permit Tracking Program. Division shall provide data and input into the City's Accela Mobile Office software via the tablet PCs. All permit applications and inspections shall be entered into the program and each step of the process documented in this manner as soon as possible following completion. Every reasonable attempt shall be made to keep all entries current; in any event, Division shall not allow entries to be more than one working day behind the current status of each permit. C. Coordination. Division field inspections will verify and incorporate requirements of approved plan documents on which permits are granted. III. SERVICE LEVEL EXPECTATIONS. CARE Principles. City expects all contract personnel, including Division, to in good faith and to the extent reasonably required perform services in accordance with the City's four organizational values and corresponding behaviors, identified by the City as significant and vital to the success of the City as a whole; Customer Service, Accountability, Respect, and Excellence. A. Customer Service: Division is asked to respond to customers in a genuine, positive, and timely manner; presenting a polite and approachable persona; maintaining composure under difficult circumstances; sharing information regarding the customer's concerns; and following up with customers. B. Accountability: Division acknowledges that each of us is responsible for our own work, choices, and actions. Division personnel are asked to be responsible for their actions; actively participate as a team member; make legal and ethical decisions; and provide accurate and current information regarding expectations, priorities, and accomplishments. C. Respect: Division personnel are asked to be trustworthy and courteous; acknowledge and accept people with diverse opinions and backgrounds; treat all customers and co- workers fairly, equally, and as you would want to be treated; and avoiding gossip or passing information of a confidential or private nature. D. Excellence: Division personnel are asked to be professional, flexible, and adaptable to community needs; to increase efficiency as well as effectiveness by looking for• ways to improve processes; and to provide feedback regarding processes or proposed changes. PROFESSIONAL SERVICES AGREEMf:NT BETNEEN D$S AND CT'1'Y OF ML'RIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIF~V SERVICES PAGE l3 OF 14 EXHIBIT B TABLET PCs AND RELATED EQUIPMENT ISSUED TO DIVISION Asst ID T'ag Number - - _ Sprint Billing Number Equtpnent _ .. - 109007 -- BLDG109007 Tablet PC -Motion Computing J3500 with CD Reader/Writer Tablet PC Batteries (2) - 30WHr ca acity Tablet PC Soft Case Tablet PC Dockin Station fol• J3500 with 2 cables HP Mobile Printer - Officejet 100 HP Smal•t Power Ada for -Car - 90 Watt HP Mobile Printer/Notebaok Carryin Case - Asset 1D Trig N,un~b~r Sprint Billiltg I~tumber ' Egaipritent 100564 BLDG100564 Tablet PC -Motion Computing J3500 with CD Reader/Writer Tablet PC Batteries (2) - 30WHr ca acit Tablet PC Soft Case Tablet PC Docking Station for J3S00 with (2) cables HP Mobile Printer - Officejet 100 HP Smart Power Ada for -Car - 90 Watt HP Mobile Printer/Notebook Carr in Case PROFESSIONAL SERVICES AGREEMENT BETWEEN DBS AND CITY OF MERIDIAN FOR ELECTRICAL INSPECTION AND PLAN REVIEW SERVICES PAGE 14 of 14