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HomeMy WebLinkAboutProfessional Services Agreement with Access Idaho for Electronic Transactions and Access Payport Addendum Exhibit B Task Order #2EXHIBIT B TO MASTER AGREEMENT FOR PROFESSIONAL SERVICES TASK ORDER #2 FOR ELECTRONIC TRANSACTIONS AND ACCESS FOR TRANSACTION PAYMENT ENGINE (TPE~ PAYMENTS TO CITY OF MERIDIAN ALL DEPARTMENTS This TASK ORDER #2 is made and entered into this 7th day of June, 20 i 1, and between the Cit of Meridian hereinafter "City"), a municipal corporation organized by y t under the laws of the State of Idaho, and Idaho Information Consortium, Ir~C, d.b.a. Access Idaho hereinafter "Portal Mans er"), a limited liability company organized under the laws of the ~ g State of Idaho. ''V~HEREAS, on February 2, 2010, Portal Manager and City entered into a Master A reement for Professional Services ~"Master Agreement"}, which, inter alga, established the g '. terms, cond~t~ons, and scope of serv~ees to be provided by Portal Manager, and WHEREAS, the ur ose of this task order is to implernent services provided by Portal p p ,. .. Mara rer under the terms and cond~t~ons of the Master Agreement to the context of providing a €~ transaction ayment engine for members of the public using Accela to pay appl~cat~on fees p related to City permits, licenses, and services; I~UW, THEREF~JRE, in consideration of the mutual covenants ofthe parties, the ''~`` Parties a ree as follows: g 1, Task: Accela%nte rain- Portal Manager shall integrate its national NIC Transaction Pa ment En ine "TPE" roduct with City's Accela service in accordance with the terms y g ~ }p and conditions set forth herein, as well as those set forth in the Master Agreement. 2. Access by Portal Mann rer. City authorizes Portal Manager to electronically access information contained in the City computer database maintained by the City or its agents for the limited purpose of creating an electronic transaction service, in accordance with this Agreement. ~?escription of Service is as follows: Access by portal Manager will be on an inquiry-only, as needed basis for the purposes of processing funds received through City's Accela service through the Portal Manager's Transaction Payment Engine ~"TpE"}• City authorizes Portal Manager to be City's exclusive agent for electronic payments by private users of Accela. Any changes or amendments to the terms of this Task Cider #2 must be documented and agreed to in writing by the parties hereto, 3. Record Supply Costs and Computer Pro rg ams. Portal Manager shall be responsible far costs and ex enses in establisher electronic access to City records and providing records of p, g , • transactions to private users, including, without limitation, the costs of purchasing or developing and maintaining all programs used to access the records, Computer programs '~`~ used by Portal Manager shall: Crr~ o~' N1rR~oIAN/ACCESS IoAr•~a IXHIBI'~' B TO MA,5'1'~IZ AGI~I:rMCNT ~'U~ PROFESSIQNAL S~RVIG~:S ~~~~ ~ ~~' 3 a. Protect all information and records from unauthorized access; ~ b. Su 1 records to Cit on a timely basis in an accurate, understandable and logical forl~nat pp y y that is acceptable to City; and c. ~e tested b Portal Manager and prototyped far City review and approval before it is Y offered to the public. 4. Use messa es. Portal Manager shall cause the Portal to require users to agree that they will com 1 with an restr~et~on on use of the records required by law. Such user agreement wi11 pY y be in the form of a use message displayed online, with a required positive response, all as ca tuned in a to file, prior to the user being permitted to further search or view the record. p g 5. Fees and Collection. a. F cs. Fees for City services, licensing, and permitting shall be sefi by City. Portal Manager shall assess and collect a Portal Administration Fee in the amount of three ercent (3%) of each transaction subtotal plus one dollar {$I .QO) for each credit or debit p card transaction in which TPE is used, or two dollars and fifty cents t$2.50) for each electronic check ~"e-check")transaction in which TPE is used. Portal Administration Fee and shall be nonrefundable and due at the time the transaction is performed. b. Collection. City will not receive a bill from Po~•tal Manager, neither for services provided by Portal Manager, nor any otlaer fees. Portal Manager shall be solely responsible for the ,.~ assessment and collection of payments from users, except that City agrees that because, unlike credit or debit card payments, e-check payments are not guaranteed funds, City shall be soieiy responsible for collecting payments where payments are unsuccessful due to, but not limited to, non-sufficient funds in a user's account, incorrect account andlor routing number entry by user, closed bank accounts, and stopped payments. c, Payment from Portal to City. Payments of City fees collected by Po~•tal Manager shall be made via ACID transaction directly to a numbered account or accounts furnished to Portal Manager by City, If funds are withdrawn from the Portal account due to afailed e-check payment, Portal Manager shall request reimbursement from City. d. Pa~yment Due Date., The Portal Manager shall remit payments to the appropriate City account within 2~ hours of when funds are received by the Po~•tal Manager. d. Records and Finances. All Portal documents and records maintained by the Portal Manager relating to City records shall be available for inspection; auditing and copying by the City or other authorized representatives. 7. Credit card securit,~. Portal Manager shall comply with any and all applicable payment card industry standards, including, but not limited to, encryption of data upon transmission to TPE from Accela or other City gateway. 8. Reports. Portal Manager shall grant to City access to online transaction and deposit reports at no cost. 9. Support and communication, _The contact personnel shall be designated as follows; CITY QI~ MCRIDIANIACC>~s5 IDA.HU EXI~III3IT $ TU MAS7')aR AGRIrEMENT I'UR PRQI<I:SSIQNAL S>R'VICI;S PA(~I" 2 or 3 Portal Manager contact: Rich Steckler, Director of Marketing Access Idaho 999 W. Main St., Ste. 910 Boise, ID 83702 Phone: 208-332-0102 x112 Fax: 208-332-0106 E-mail: rich@accessidaho.org City contact: Rob Sosnowski, Project Manager City of Meridian 3 3 East Broadway Avenue Meridian, Idaho 83642 Phone: 208-489-0505 Fax: 208-489-0494 E-mail: rsosnowski@meridiancity.org 10. Delivery of Services. Portal Manager shall provide services described in this Agreement in a timely manner, as described herein.. The parties acknowledge and a ree that. time is strictl g y of the essence with respect to this task order,. and that the failure to timely perform any of the obligations hereunder shall constitute a default of this task order. IN WITNESS WHEREOF, the parties have executed this Task Order #2 on the 7th day of June, 2011. CITY OF MERIDIAN: d By: ~'~~ M~.yo~ATTEST: Tammy de Weerd, Mayor IDAHO INFORMA ION CONSORTI , dba ACCESS IDAHO: By• ff .Walker, President CITY OF MERIDIAN/ACCESS IDAHO EXHIBIT B TO MASTER AGREEMENT FOR PROFESSIONAL SERVICES .~~ti g~qq, ' { ~ ` ~ ~ g F ic,f~, `^M '~~~1 ~./ !V"' ;a;, 9 ~ ~ :~ kr.;s r y :t M ~ ~~ tip, 4~..+ .f~ p 1~ ~~ 1 ~~ Ja cee l ,~~ ~~le~k~ ~ ~ yy((~y ) ~f y ~ 1 • x dH _~ 6 ir , 4 n \ ~ ~•~ ~~5~ i ~'~ l3..1~~`~ F'- a J ~~ ~ r 4 ~ ~a PAGE 3 OF 3