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HomeMy WebLinkAboutContract Amendment Billing Document Specialists for Utility Billing ServicesMayor 7arnmy de Weerd City Council Members: Keith Bird Brad Hoaglun Charles Rountree David Zaremba December 14, 2009 MEMQRANDUM TO: Mayor and City Council 1~ROM: Karie Glenn, Utility Billing ~ o,~° 4 RE: Contract Amendment for BDS services b~ b'tQ ~`~~ 1'`ti~,~ BDS (Billing Document Specialists) is the services provider for the printing and mailing of the City of Meridian's utility bills, online payment system, posting of all payments sent the lockbox and the most recently added phone payment service provider. I am requesting an amendment to exercise option to renew a previously signed contract with BDS dated, October 1, 2006. This amendment would modify the dates in order to allow BDS to continue as our service provider through IrY2010. The amount anticipated for FY2010 is $200,000.00 which is also included in this amendment request. Recommendation: Approve the amendment to exercise option to renew the contract with BDS for another fiscal year. Authorize the Mayor to sign and the City Clerk to attest. • Utility Billing Department . 33 E. Broadway Avenue Meridian, ID 83642 Phone 208-888-4433. Fax 208-887-4813. www.meridiancity.org E IDIAN-- o®AH® CITY OF MERIDIAN CONTRACT AMENDMENT CONTRACTOR NAME: DEPARTMENT NAME: Billing Document Specialist Finance ADDRESS: ADDRESS: 915 Main St., Suite 1000 33 E. Broadway Caldwell, ID 83605 Meridian, ID 83642 CURRENT CONTRACT INFORMATION: Amendment Date: 4/28/08 Previous Amendments: 2 . Current Contract Dates: START: 10/1/2008 COMPLETION: 9/30/2009 Current Contract Amount (inclusive of Previous Amendments to Date): $174.100.60 CHOOSE ONE AMENDMENT COLUMS BELOW, either "STANDARD AMENDMENT" or "AMENDMENT TO EXERCISE OPTION TO RENEW' and check off any applicable amendments under that column. STANDARD AMENDMENT AMENDMENT TO EXERCISE OPTION TO RENEW (Check all that analy) (Check all that Anvly) Amendment to Contract Performance (Scope) Amendment to Contract Performance Amendment to Contract Dates X Amendment to Contract Dates Amendment to Contract Amount X Amendment to Contract Amount _ Other: (Explain) _ Other: (Explain) DESCRIPTION OF REASON FOR AMENDMENT: (Attach all relevant documentation detailing amendment): Renew on final a regiment dated 10-1-2006. Item rites per ro osal attached. NEW CONTRACT INFORMATION: Amendment Date: 12/1/09 New Contract Dates: START: 10/1/2009 COMPLETION: 9/30/2010 Amount of Amendment Change $ 200.000.00 Current Contract Amount (Inclusive of Previous Amendments to Date): $722.301.80 ALL OTHER TERMS AND CONDITIONS OF THE ORIGNAL CONTRACT AND PREVIOUS AMENDMENTS REMAIN UNCHANGED AND IN FULL FORCE AND EFFECT. CITY OF MERIDIAN Ti uvii ... r,. ~niCCOn n w~~ - ~I G ~u° Dated: Approved by Council: ~ Attest: ` JAYCEE H LMAN, CITY CLERK ILLIN ENT SP CIA T ~~III~II~R~ /~~ \~r= ~,,~ i Fo ~~~~+ _ ~~o~ O :~ ,~, ,,~ ~®Q. ~~`aa ///~llllll n u n ~!t\11\ Dated: ~ ~ ~~~°~ Approved by City as C nt nt BY: KEIT ATTS, PURCHASING MANAGER ~ `y B /L L/ N S L I Q C UMEA I T S F f C/ A l l S T S CUSTOMER SERVICE AMENDMENT TO AGREEMENT with City of Meridian • • THIS AGREEMENT is made by and between BILLING DOCUMENT SPECIALISTS, hereafter referred to as BDS, located at 915 Main Street, Suite 300, Caldwell, Idaho 83605, a corporation organized under the laws of the State of Idaho. and City of Meridian, hereafter referred to as CLIENT. This renewal amends the original agreement dated 10,"1.'06 and will extend services through 9,~30R10. This agreement shall be subject to the following outlined, terms and conditions: Summary of Services: St~temertt Pcocessiing First Page 0.18 each Includes print, fold & Insert, # 10 Double window & tinted # 9 return envelope Additional Pages 0.13 each Merged like names or names & addresses to save postage up to 7 pages per envelope Manual Files 0.21 each merged mailings over 7 pages to flat envelopes fastforwarding 5.50 - 7.50 Per bate File UPSP NCOA moved address changes, including update reports and opt out options. Cost depending on file size Postage 0.34 each average USPS postage at cost for all mailings Lodtbox Services: Postings 0.08 per transaction Receive mail, open, scan, post to the web, electronically deposit funds and create import file to A/R Web postings 0.01 each Post pdf images of the billing statements to the BDS Admin Web site / on line payment site. • On line check 0.10 per transaction Set up programming with each processor to receive data files of transactions, previously received as paper checks, processor then ACH deposits the fund direct to the Bank. Shredding 10.00 month BDS has all checks and documents shredded per regulations. P O Box Rental at cost 6 month rental on UPSP P 0 Box for receipt of payments E'Pay / E 5tatemen#s E statements 0.25 each Customer who sign up far E statements, no paper statement is created, email notification sent. Maintenance 90.00 month Maintenance for on line web and OTC payment solutions. Processor Fees Nx en / Authorized net will invoice the City direct to all processing fees for Credit Cards. Profit Stars /Jack Henry Associates will bill the City direct for all check processing fees. BDS will be the direct customer service link to these processors. By signing below the Client will accept the extension of the services as detailed for the next fiscal year October 1, 2009 to September 30, 2010 at the unit pricing proposed in this notice. At the end of this period, the agreement may be renewed with reviews by both parties. All other terms and conditions of the agreement remain the same. Bvs ~ ~ ~LAYS9~'AYEMISPfL'!AL/S1S Aceeptance fog: Signature Date Please Type or Print Authorizing Party Name Acceptance for. .. ~~ B1L11N60BCilMfAtT SPfCI~IlSTS Billing Document Specialists Signature Date 10-30-2009 ~~ ra~~u~~re ~sexvK,~a ~dtrrwcmr Mme. •