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Challenge # 7- Information Technology And Service Efficiency
The City and surrounding area has experienced rapid growth with corresponding
growth in the number of services and employees who are dependant on computers and
information systems. This growing demand has outpaced the City’s ability to meet
new service demands and incorporate efficiencies available through technology.
Adequate planning and even a moderate budget allocation would address adequate
technology to meet this challenge.
Major Long-Term Goals
To increase citywide system compatibility and data sharing capabilities.
To increase the overall efficiency and effectiveness of City government
employees and services.
To increase system and data security.
To increase public usability and relevance of the City’s web page and other
electronically produced public information.
To increase purchasing efficiencies and cost savings through electronic
technology.
Key Strategies
Form a city technology user steering committee to guide and prioritize the use
of the City’s technology dollars, conduct an accurate analysis, and create an
overall summary of citywide technology needs.
Develop an annual city-wide information and communication systems and
services budget and budget request
Create and staff an internal Information Services Department by December 1,
2002 (budget year FY2003). Create one additional FTE at no additional cost.
Use three-year history for period ending May 30, 2002 and information from
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user steering committee to determine all costs impacting information system
environment for budget FY2003.
Develop citywide technology budget, standards, and plan for FY2004.