HomeMy WebLinkAboutProfessional Service Agreement with George Fox University for Develop, Implement, Interpret Report on Survey MPDService Learning Project:
Survey Development & Implementation Plan for
The Meridian Police Department
Project Proposal
Submitted by:
Michael Garner
Sara Harris
Emily Peterson
Stephanie Slawson
Terry Thueson
George Fox University
July 28, 2008
Meridian Police Department
The mission of the Meridian Police Department (MPD) is to provide the highest quality
of service, in partnership with the community, to preserve and protect life and property through
education, prevention and enforcement. The department has three major divisions: patrol,
investigations, and community services. Specialty areas include K-9, traffic, field training,
SWAT, school resource officers (SRO), investigations, and narcotics. Current staffing is
authorized for 77 sworn members and 20 non-sworn members.
George Fox University Project Team
The George Fox University project team is comprised of five members with combined
skills and experience in the areas of marketing, organizational communication and negotiation,
leadership, satisfaction surveying, data analysis, and customer service.
Michael Garner 208-861-6504 mgarner@cityofboise.com
Michael Garner is a code enforcement officer for the City of Boise. He is also an infantry
platoon sergeant in the Idaho Army National Guard, with additional duties as a leadership
instructor for enlisted and officer candidate soldiers. As a member of numerous city work
groups, he has been a contributing author for several city employee and community-wide
surveys. He is also an instructor for the FEMA Community Emergency Response Team
program. He holds a bachelor degree from the College of Idaho in history and is currently
completing graduate work at George Fox University for an MBA.
Sara R. Harris 208-318-3929 saraharris@cableone.net
Sara is an energetic, young professional who successfully works under strict time and
production deadlines, while producing quality deliverables. Sara has done extensive
administrative, marketing and programming work in both the non-profit and private business
sectors. Her work experience demonstrates her strong interpersonal, communication,
organizational and time management skills and also underscores her ability to lead, manage, plan
and coordinate a wide range of programs and extracurricular activities. Sara has a Bachelor of
Arts from the College of William & Mary in Virginia and is currently completing graduate
coursework in Organizational Leadership at George Fox University in Idaho.
Emily Peterson 208-830-1119 emily@taxguys.cc
Emily graduated from Boise State University with a B.A. in accounting. She is currently
working on obtaining her CPA license and works for a local public accounting firm. Emily will
bring her accounting and analytical skills to this project. She will use these skills to assist the
team in analyzing the data collected from the survey of Meridian's citizens. Her skills will assist
in translating the data into valuable information that the MPD can use to improve upon the
service they offer the community.
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Stephanie Slawson 208-250-1410 stephanieslawson@boiseinc.com
Stephanie graduated from Boise State University with a B.A. in accounting. She was
named a BSU Top Ten Scholar and received the 2005 Outstanding Business College Graduate
award as well as the Wall Street Journal Student Achievement Award. Stephanie has worked as
an accountant for Boise Cascade, now Boise, Inc., for three years. She has an extensive
educational background in statistical analysis. She will bring her expertise to the project by
helping to create an effective survey instrument and statistically analyzing the survey results.
Terry Thueson 208-736-8785 tthueson@tfid.org
Terry is a Staff Sergeant for the Twin Falls Police Department, currently assigned to
supervise the Criminal Investigation Division. He has worked in Law Enforcement since 1996
as a Police Officer in various assignments and has been a supervisor since 2003. He holds a
bachelor degree from Boise State University in Criminal Justice Administration and is currently
completing graduate work at George Fox University for an MBA.
Statement of Purpose
This objective of this proposal is to obtain the approval of the Service Learning
Coordinator for George Fox University and the Meridian Police Department to survey a
representative sample of the City of Meridian's population. This will aid in determining the
citizens' satisfaction with police services, and their perceptions of the danger of crime, and how
well the police address those dangers.
Project Overview
The Meridian Police Department's goal is to provide the highest quality police services,
in partnership with the community, to preserve and protect life and property through education,
prevention, and enforcement. The MPD requests an assessment of its impact on the city
including such aspects as how it is doing, how it can do better in the future, and what will
determine its success in efforts to serve and respond to the public's needs and wants.
The GFU project team will determine the effectiveness of the department as seen in the
eyes of the citizens of Meridian. The team will accomplish this by creating, implementing, and
interpreting a survey of approximately 25 questions to the citizens of Meridian. The questions
will measure the effectiveness of the MPD in each of their main goals: education, prevention,
and enforcement, as well general perceptions of the department. The goal sample size is 350
responses. From those responses, the team will analyze the results. The team will provide the
MPD with the survey data and analysis in electronic form and a final written report and
presentation. The final deliverables will include the complete survey results, the team's
interpretation of the survey results, and recommendations for future goals and surveys.
The MPD will approve all survey questions prior to making them available to the public.
They will have veto power if they do not want a particular question as part of the survey.
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Scope
The project will involve conducting preliminary reseazch, developing and implementing a
survey instrument, and analyzing the survey results. The team will present their findings to the
police department in the form of a final report and presentation.
Timeline
Phase 1 Develop Survey: June 2008 -
• Survey the community's perception of issues. August 2008
• Measure department achievement of education,
prevention, and enforcement.
• Develop instrument that will accurately measure
public's perception in each area.
Phase 2 Implement Survey: August 2008 -
• Community Events/Service Clubs November 2008
• Business Events/Chamber of Commerce
• "Survey Monkey"/Interviews/Questionnaire
• Cazds/calls for service survey implementation
Phase 3 Interpret Results: November 2008 -
• Assess data/information collected. January 2009
Phase 4 Develop Report and Presentation: February 2009 -
• Findings Apri12009
• Recommendations
Distribution of Assignments
All team members aze expected to take an active roll in every portion of the project. Each
team member will assume a leadership role during a particular phase and is expected to monitor
the team's progress toward accomplishing the team's goals satisfactorily and efficiently.
Proposal -Sara Harris (Lead)
Phase 1-Michael Garner (Lead)
Phase 2 -George Fox University Project Team
Phase 3 -Emily Peterson (Lead), Stephanie Slawson (Lead)
Phase 4 -Terry Thueson (Lead)
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Budget
Estimated Expenses:
Fee for online survey site "Survey Monkey" $200
Paper and printing expenses $200
Other expenses (travel, data entry, etc) 600
Total Estimated Budget $1,000
The Meridian Police Department will contribute up to one thousand dollars ($1,000.00)
toward the completion of this project. To receive payment for costs incurred in the course and
scope of the project, the project team shall send a written, itemized invoice to the City of
Meridian Accounting Department, 33 East Idaho Avenue, Meridian, Idaho 83642. The City will
pay all invoices within thirty (30) days after receipt. The George Fox University project team
understands the importance of keeping expenses to a minimum and will utilize any resources
available to cut costs, such as utilizing volunteer services and MPD resources.
Communication Guidelines
It is important to establish congruent expectations for communications throughout the
project, both within the GFU project team and between the team and the MPD. Communications
for this project will be conducted through a-mail, phone, and face-to-face meetings. The
expectation for a-mails and phone calls is to receive a response within three business days. The
expectation for meetings is to arrive on time and prepared.
The GFU project team has decided to meet at 5:30 before class every Monday to discuss
the status of the project and to assign further action items. It is expected that every team member
strive to attend these meetings.
Authorization
This proposal accurately represents the intentions and expectations of the service learning project
for a Meridi Police Department, to be completed by the George Fox University project team.
Be Schafer, Servi ing Coordinator
George Fox University
Jo males, Community Services Sergeant
Meridian Police Denar~ent
Chief of
1 Garner~o~`ect'F~am Member
George Fox University
Sara ' ,Project Team Member
George Fox Univ ity
1
Emily Pe n, ject Team Member
George Fox University
Step 'e Slawson, Project Team Member
George Fox University
Terry Thueson, Project Team ember
George Fox University
APPROVED:
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