HomeMy WebLinkAboutDOC_U-Haul Moving and Storage Facility Narrative V1CUEIDR IAy
APPROVED
DATE 08/30/22
FIFE NUMBER' A-2D22
loving and Storage Facility Characteristics
design for every U-Haul store assures that the facility complements the community it
serves. Adherence to community objectives is key to ensuring that each U-Haul store is both a
neighborhood asset and an economic success.
U- Haul is more of a commercial type use that serves the residential communities within a 3- 5- mile
radius. We feel the U-Haul would be an appropriate use for the property and there are proven benefits
for allowing self -storage facilities in communities:
• Self -storage facilities are quiet
• They provide an excellent buffer between zones
• They create very little traffic
• They have little impact on utilities
• They have no impact on schools
• They provide a good tax revenue
• They provide a community service
U-Haul Moving and Storage is a convenience business. Our philosophy is to place U- Haul stores in high
growth residential areas, where we fill a need for our products and services. Customers are made aware
of the U- Haul store, primarily via drive- by awareness, much like that of a convenience store,
restaurant, or hardware store. Attractive imaging and brand name recognition bring in area residents —
by our measures, those who live within a four -mile radius of the center.
The U-Haul Store:
U-Haul stores characteristically serve the do- it -yourself household customer. The U- Haul Store will be
staffed with 10-15 employees, both full- time and part- time. Families will generally arrive in their own
automobiles, enter the showroom and may choose from a variety of products and services offered
there. When situated near public transit, approximately 50% of those families utilize alternative
transportation to access U- Haul equipment and services.
• Families typically use U- Haul Self -Storage rooms to store furniture, household goods, sporting
equipment, or holiday decorations. During transition periods between moves, moving to a
smaller home, combining households, or clearing away clutter to prepare a home for sale,
storage customers will typically rent a room for a period of two months to one year.
• U- Haul stores also provide truck and trailer sharing for household moving, either in- town or
across country.
• Families who need packing supplies in advance of a move or to ship personal packages can
choose from a variety of retail sales items, including cartons, tape and sustainable packing
materials.
• Families who tow U- Haul trailers, boats, or recreational trailers can select, and have installed,
the hitch and towing packages that best meet their needs.
• Moving and storage are synergistic businesses. Over half of our storage customers tell us they
used U- Haul storage because of a household move. Customers will typically use U- Haul
equipment or their personal vehicle to approach the loading area and enter the building through
the singular customer access. All new U- Haul stores are designed with interior storage room
IDS IAN;—
APPROVED ccess, giving the customer the added value of increased security, and the community the
DATE: 08/30/22 enefit of a more aesthetically pleasing exterior.
FILE NUMBER' A-2011 0-
t Policies:
• Hours of Operation:
o Mon.-Thurs. 7: 00 a. m. to 7: 00 p. m.
o Fri. 7: 00 a. m. to 8: 00 p. m.
o Sat. 7: 00 a. m. to 7: 00 p. m.
o Sun. 9: 00 a. m. to 5: 00 p. m.
• All U- Haul storage customers are issued a card- swipe style identification card that must be
used to gain access to their room. This is but one of many security policies which protect the
customer's belongings and decrease the ability of unauthorized access to the facility.
• It is against policy for a business to be operated from a U- Haul storage room.
• Customers and community residents who wish to use the on- site dumpsters for disposing of
refuse must gain permission to do so and are assessed an additional fee.
• Items that may not be stored include: chemicals, flammables, and paints.
• U- Haul stores are protected by video surveillance.
• U- Haul stores are non- smoking facilities.
• U- Haul will provide added services and assistance to our customers with disabilities.
Traffic Study:
• U- Haul stores generate less vehicular traffic volume while still embodying an active- use site.
Truck and trailer sharing, and self -storage all represent dynamic transitions from one customer
to another. DIY moving customers are presented with opportunities to utilize equipment and
storage on a temporary basis, supporting a shared -economy, an effective economic model, and
an environmentally- sound way to conduct business.
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