HomeMy WebLinkAboutBilling Document Specialists Agreement Utility BillingRlutilE nqEailEilr sPtt tAusrs
CUSTOMER SERVICE
AGREEMENT RENEWAL
with
City of Meridian
THIS AGREEMENT is made by and between BILLING DOCUMENT SPECIALISTS, hereafter referred to as BDS,
located at 915 Main Street, Suite 300, Caldwell, Idaho 83605, a corporation organized under the laws ofthe State of
Idaho and City of Meridian, hereafter referred to as CLIENT. This agreement shall be subject to the following outlined,
terms and conditions:
Summary of Services:
First Page ea ch lncludes print, fold & lnsert, B 1.0 Double window
Additional Pages
Manual Files
Merged like names or names & addresses to save0.13 ea ch
each
u pd atePer Data File UPSP NCOA moved address changes, includin
postage u es per envelopeto7a
merged mailin over 7 es to flat envelopes
& tinted # 9 return envelope
o.2t
5.50 -
7 .50fast forward ing
reports and opt out options Cost depending on file size
USPS posta e at cost for all mailingseach average0.3 8Postae
Postings ost to the web, electronicallyReceive mail, open, scan,per transaction0.095
depo sit funds and create import file to A/R
Post pdf images of the billing statements to the BDSeach0.01Web postings
tocat,208.459.3811
rar 208.459.i880
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Statement
Processing
0.18
Lockbox Services:
EIutilE nqaailEilr sPttIILIStS
Admin Web site / on line payment site
On line bank check 0.15 per transaction Set up programming with each processor to receive
data files of transactions, previously received as
paper checks, processor then ACH deposits the fund
direct to the Bank.
Shredd ing 10.00 month BDS has all checks and documents shredded per
P O Box Renta I at cost 6 month rental on UPSP P O Box for receipt of payments
Ma intena nce 1s0.00 month Maintenance for on line web and OTC payment
solutions
Processor Fees Gravity will invoice the City direct to all rocesst
fees for Credit Cards.
Profit Stars / Jack Henry Associates will bill the
City direct for all check processi fees. BDS will
be the direct customer service link to these processors.
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2
gl5 llain Slreet local: 208.451.3811
loll fraa, 800.827.3283
rar 208.459.3880
Emil: ioloebillingdoc.can
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Inbound Set up with Credit Card
Payments N/C N/C
IVR Automated phone payments
BDS will pro rani a dedicated phone number for Clients customers to call
Inbound ( VPS)
to check balances leave messages and or make credit card payments. This
Per call for balances and messaging
is t touch activated system. Import files and posting of payment
without payment transactions $0.25 $0.25
to theAdminWeb Site details by customer search and reporting the same
as all other payment services.
Per call payment transaction $.75 $,75
Some Client are passing on the per transaction fee to the customers, BDS
advised the user that the fee will apply and totals the amount due. The
fes
are -separated front the payments inthe import file so that only the amount
due is post to the account.
LOCKBOX SERVICES: BDS agrees that there are no changes in the lockbox services front the prcviousty dated contracts for the period of this agreement.
This agreement is subject to the terms and conditions of the original agreement dated 10/01/2006.
By signing below the Client will accept the extension of the services as detailed for the next fiscal year October 1, 2017
to September 30, 2018 at the unit pricing proposed in this notice. At the end of this period, the agreement may be
renewed with reviews by both parties. The agreement may be terminated by either party with 120 day written notice.
The signatures below indicate acceptance of the agreement.
Acceptance for:
City of Meridian
Signature
Date 10/ 17
Please T,�'1?e or Print Aut orizing Party Name
I(� i `t1i
C'Vwva
Acceptance for.
Billing Document Specialists
SiSi n�
i
Date; 09/22/2017
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City Of Moridian
Statement of Revenues and Expenditures - Rev and Exp Report - Sandra - unposted Transactions Incfuded In Report
60 - Ente4rrise Eund
3300 - Mr.rBs
Fron 7a /7/2011 Throuqh 9/30/2018
Budget with Current Year
Actual
OPERATING COSTS
Postage & Mailings
TOIAI OPERATING COSTS
260,000.04
260,000.04
0.00
0.00
264,044.44
2 60, 000 .04
Budge t
Remal ning
Budget
Remaining
100.00*
100.00:
56102
DEPT EXPENDITURES
TOTAL EXPENDITURES
260,000.04
250,000.04
0.00
0.00
260,000.04
260,000.04
100.00'i
100.00t
Date: 10/ 6/ 17 tI,22:2A tt4
A,CORD'VALLINF-01
CERTIFICATE OF LIABILITY INSURANCE 'toto6t2017
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERIIFICATE HOLDER, THISCERTIFICATE DoEs Nor AFFIRMATIvELY oR NEGATIVELy AMEND, ExTEND oR ALTER THE covERAGE AiFonoeo gyttepoLtctes
BELOW. THIS CERT'FICATE OF INSURANCE DOES NOT CONSTTTUTE A CONTRACT BETWEEN THE |SSU|NG TNSURER(S), AUTHORTZEDREPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
M OR ANT T ifirttI ate oldeh I DAD the iNALITIONIRSUDE mu st ADpol DIT oI NAL UNS ER Dv()f be dopro rs d.
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llcorp.com
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Tho Hartwell Comoration
PO Box 4OO
Caldwell, lD 83606
Valli lnformation Systems lnc
dba Billing Documents Specialists
9'15 Main Sl. Suite 1000
Caldwell,lD 83605
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GE N'L REGAAGG LMTE T
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x COMUERCIAL GENERAL LIABILITY
2,000.000I PRoDUcrs -coMP/oPAGG I s
10,000
'1,000,000
2,000,000
1,000,000
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COMB]NED SINGLE(EaaccdentL LIMiTAUIOMOBILE L'ABILITY
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BAPR2982 $34S
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0410612017 0406/20'18t;il.t
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3,000,000
3,000,000
OTH,B WORKERS COMPENSATIONAND EMPLOYERS'I.IABILITY
ANY PROPRIETOR]PARTNFR
QFFICEtt'MEMBER EICLL]DFD'( andatory h NH)
10101t2017 10101t2018
'1,000,000
N sE L EACH ACCIDENT
f,*o',ruur*u*1,000,000
1,000,000E!.qlsEAsEjfl\ EMP
SEASE
DESCRTPT|ON OF OPERATTONS / LOCATTON S / VEEIC LES (ACORO 1 ()t Addtional Romart(s Schedute, may b. anach.d lt moro 3p.c. is rcquk.d)
acoRD 2s (2016/03)
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The ACORD name and logo are registered marks of ACORD
TE TION
O 1988-2015 ACORD CORPORAT|ON. A rights reserved.
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SHOULDANYOF THEABOVE DESCRIBEO POLICIES BE CANCELLEO BEFORETHE EXPIRATION DATE THEREOF, NOTICE WILL BE OELIVERED INACCORDANCE wllH THE POLICY PROVISIONS,
City of Meridian
33 East Broadway Ave
Meridian, lO 83642
AIJTHORIZED REPRESENTATIVE
INSURER(S) AFFOROING COVERAGE
rNsuRER A Sentinel lnsurance Cg,Limited
l!!!!rBEa! I
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1rsune4qlOhioCasualbllns Co
THIS INSURANCE
REOUIREMENT CONDIIION
CERTIFICATE